Help Centre - Ordering & Substitutes

Ordering & Substitutes

Can I make changes to my order?
How do I place an order?
How will I know if my driver is running late?
What happens if I’m not at home to receive my delivery?
What happens once I click checkout and complete my payment on OneCart?
What happens when an item is out of stock?
What if I’m not happy with the substitutes delivered?
What is a OneCart Wallet?
What is the maximum number of items that can be added to my order?
Which areas do you deliver to?
Who can I contact for any issues or concerns with my order?